Requirements

Korean-based asset management firm would like to automate and streamline their back-office operations with technology. Aim to increase efficiency and reduce human-errors.

Analysis

The business flows involves many small, but different sequential operations; such as retrieve data from third party market vendor, excel calculations, FTP, batch scheduling, reporting and monitoring. Any error on one operation will affect flows downstream.

Challenges

* Need monitoring and remediation method for each operation in the business flow.

* Work liaise as we need to establish connection to third-party market data vendor in application.

* As requested, ensure the tool is “Atomic”, meaning if there are error in the middle of the flow, user can simply rerun the job to start from the beginning. Previously processed steps will be erased.

Reflections

Good experience learning typical listed-funds operations. It seems many financial institutions are still stacked with manual BAU tasks, they should be automated to for better efficiency and accuracy.